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How often do you ship orders?
What carriers do you use?
How long does it take for shipments to arrive?
Can I return an Item if it is Faulty?
How do I edit or cancel an order after it has been placed?
Do you ship internationally?
How much is shipping?
How do I place an order?
What Payment Methods Do You Accept?
Is there a minimum order amount?


How often do you ship orders?
We ship daily apart from Saturdays and Sunday

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What carriers do you use?
We use UPS to send out shipments, we provide all orders with a tracking number to your customer can keep track of there shipment

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How long does it take for shipments to arrive?
Depending on the location and shipment method chosen, it will take anything from one day to 1 week. We would usually expect the delivery to arrive within 2-4 working days. We are unable to guarantee these delivery times as we have no control over our 3rd Party delivery partners.

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Can I return an Item if it is Faulty?
If you have a problem with your item contact us and we will be happy to organise a replacement.

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How do I edit or cancel an order after it has been placed?
If the order has yet to be shipped you may change the order by simply contacting us via email. We cannot accept an order cancellation once the order has been dispatched. If you require redirection pf the package please contact us immediately and we will try to help you. Contact us at mp3heavenonearth@yahoo.com.au

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Do you ship internationally?
Yes, we can ship internationally (apart from some high risk countries).

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How much is shipping?
All shipping prices are stated on the product page, please contact us if you live outside the United States so we can get you a shipping quote.

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How do I place an order?
To place anorder is very simple, add the product you desire to your cart then check out and enter your details.

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What Payment Methods Do You Accept?
Paypal is our primary payment method.

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Is there a minimum order amount?
No there is not. You can order a minimum of 1 product plus, your orders will be processed the same way.

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Last Updated: 2 Apr 2007 17:54:46 PDT home  |  about  |  terms  |  contact
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